The people you do business with should be considered as partners on a project-to-project basis. This means you’ll do what you do efficiently and they’ll receive a service that exceeds expectations.
Reaching the objective of any work is dependant on how well relationships are between client and service/product provider. Social skills are key and these can be formulated through regular interactions.
If a service is to be offered efficiently, it will be traceable to how parties cooperate with each other. “Small companies” have an advantage as their company vision and image doesn’t get watered down through constant interpretation.
What excites me most, a wee bit more than having my desert as the main course, is that I’m able to continually revise my approach to suit individuals.
(Part 2 coming soon)